Tuesday, June 16, 2009

Promethean Pen Troubleshooting

Please be sure watch your Promethean Pens carefully. It's actually a good idea to lock them up in a safe place when you are not going to be in the room. Also, when students come to the board to use the pen, be sure to check the tip of the pen for the nib. (See picture above) Students can actually yank the nibs out if they pull hard enough on them. Without the nib, the Promthean pen is disabled. If you find yourself in a situation where you have missing nibs, call Promthean at 1-888-652-2848 and they will send replacements free of charge. *Please note: it is better to call Promethean directly than to email them using their support address. They rarely repond to emails.
Related Posts:

No comments:

Post a Comment